Suporte pré-venda e pós-venda
Pre-Sales Support
1. Professional consultation
Provide comprehensive product consultation, including product performance, features, applicable places, etc. Recommend the most suitable products and solutions according to customer needs.
2. Scheme design
Provide personalized design solutions according to the customer's site size, budget and theme requirements. The design team communicates closely with customers to ensure that the design solution meets customer needs.
3. Sample display
Provide product samples or display cases to help customers understand the products more intuitively. Sample display can help customers make more informed purchasing decisions.
4. Price consultation
Provide detailed product quotations to ensure transparent and reasonable prices. Provide flexible preferential policies based on the customer's purchase quantity and cooperation mode.
After-Sales Support
1. Installation and commissioning:
Provide professional installation and commissioning services to ensure the stable operation of amusement facilities. The installation team has rich experience and technology and can quickly solve problems during the installation process.
2. Use training
Provide use training for customers to ensure that customers can operate amusement facilities correctly and safely. The training content includes equipment operation, daily maintenance, troubleshooting, etc.
3. Maintenance service
Provide professional maintenance services to ensure that amusement facilities can be repaired in time when they fail. The maintenance team has rich maintenance experience and expertise, and can quickly locate and solve problems.
4. Regular return visits
Regularly return visits to customers to understand the use of amusement facilities and customer feedback. Based on customer feedback, provide improvement suggestions and optimization plans.
